Al Haddad Motors held a ceremony at its Salmabad premises to celebrate winning the 2017 Best After-Sales Customer Service Index Improvement Award. The ceremony was also held to honour employees for their hard work and dedication towards customer satisfaction and achieving this award. The award was announced during the regional Mercedes-Benz Cars Middle East (MBCME) After-Sales Conference 2018, which was held in Lebanon. It was presented to Al Haddad Motors general manager Warren Hudson by MBCME after-sales director Thilo Grossmann. Above, Mr Hudson, third from right, holding the award along with officials from the company.​